Wizz Air airline had previously announced that flights to the United Arab Emirates would be suspended from September 1. However, passengers are now being informed at airports that flights are being suspended as of August 25. This move leaves people facing the reality that they had already purchased tickets and made their travel plans.
The airline does not refund money to passengers' accounts; it is kept only in the app as virtual credit. This means that passengers cannot use that money to buy tickets from other airlines. And there are practically no alternatives for flights to the United Arab Emirates.
Those who had purchased both departure and return tickets are in the most difficult situation. For them, the return journey is a new financial burden; they are forced to spend money again and buy tickets from Air Arabia or Fly Dubai, which have sharply increased in price.
Passengers are only informed of the change at the last moment—on the eve of the flight when they are ready to depart. The phones of travel agencies and operators are literally exploding with dissatisfied and desperate calls.
Up to this point, Wizz Air has not issued any official clarification. Passengers receive only notifications from the app, realizing that the company has broken its own promises and seriously damaged their trust.
This is announced by passengers gathered at the airports. The information has been confirmed by Wizz Air representatives at Zvartnots Airport.
Later, on August 24, Wizz Air announced that flights would be restored in any case. And again, many passengers who had already purchased tickets from other airlines or canceled already booked hotels found themselves in an unclear situation again.
