According to Seda Avagyan, Head of IDBank’s Customer Experience Management Uni, the Bank places great importance on its physical presence in the regions of Armenia and regularly opens new branches to ensure more convenient service, while also reaffirming the value it places on its customers through similar initiatives.
“We have already brought Customer Appreciation Day
to our Echmiadzin branch in the Armavir region to show our customers that today
we are expressing our gratitude not only in words, but also through our
physical presence. We are happy to see how warmly and openly people are
welcoming us and celebrating this special day with us,” said Seda Avagyan.
“The Echmiadzin branch is always active. We serve
many customers not only from the city of Echmiadzin but also from neighboring
communities, and we consistently strive to provide the best service experience.
Today, we are pleased to host Customer Appreciation Day here; our customers
embraced the initiative with great enthusiasm,” said Sergey Karamyan, Manager
of the Echmiadzin branch.
Customers spun the lucky wheel and won Idcoins,
enjoyed refreshments, and shared in the festive atmosphere. For many, what was
meant to be just another banking transaction turned into a small celebration.
IDBank promises that Customer Appreciation Day will
continue its journey to branches across different regions.
THE
BANK IS SUPERVISED BY THE CBA
