How managers can use artificial intelligence to improve human capital

Running a business is always associated with risk. However, Aon's latest global report shows that the nature of the risks facing companies is changing today. While years ago financial or operational threats were a priority for businesses, now the biggest risk is cyberattacks and data breaches.

Additionally, geopolitical instability has begun to play a significant role; it has risen 12 positions compared to 2023, becoming the 9th largest risk for businesses. By 2028, it could reach the fifth position.

According to Joe Peiser, Executive Director of Aon's commercial risks, global instability and uncertainty have become a constant companion for businesses, and their impact is tangible not only in finance but also in human resources management.

Risk as an Opportunity

Although companies in different sectors face various challenges, many of them still do not track how these risks are evolving. According to the report, only 14% of businesses actually quantify their level of exposure to risks. This means that the majority operate “blindly,” without a clear understanding of where threats may arise.

However, experts note that if companies begin to view risk not as an obstacle but as a development opportunity, they can change their strategy.
For example,

• Artificial Intelligence (AI) can help predict and mitigate cyber risks and financial losses.

• Reconstruction of supply chains and data analysis through AI can ensure rapid response to geopolitical changes.

With this approach, risk management becomes not just a defensive mechanism but an active part of business strategy.

Human Resources as a Constant Source of Risk

Personnel can also become a risk, especially in times of uncertainty.
It is often difficult for executives to determine whether the team is too large or too small, whether salaries are market-appropriate, and whether priorities are correctly set.

This is where artificial intelligence can create real value.
For example, Beamery, a human resources management platform, recently introduced an AI-based task intelligence feature. It can analyze employee skills, job structures, and technologies used, helping leaders more accurately determine where improvements can be made or costs can be optimized.

According to Beamery's CEO Sultan Saidov, such tools allow leaders not only to reduce unnecessary risks but also to instill a culture of more efficient use of human capital.

How AI Helps Leaders

Artificial intelligence can assist executives in several ways:

• Employee performance evaluation based on data-driven analysis, not assumptions.

• Workforce planning by predicting which skills will be needed in the future.

• Training and development through personalized learning programs created by AI.

• Talent retention by modeling risks to understand which employees may leave and why.

  
  

  Based on Forbes analysis

  *The article was also prepared using data from AI