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When a Manager Gives Feedback: Right and Wrong Approaches

News | 2025/12/26 14:52

When a Manager Gives Feedback: Right and Wrong Approaches

Feedback in the workplace is inevitable.

However, the way it is delivered often matters more than the issue itself. Well-structured feedback can support professional growth, while poorly delivered criticism may lead to tension, demotivation, and loss of trust.

One common mistake is vague criticism. Statements like “Your work is bad” or “You always make mistakes” fail to explain what exactly needs improvement.

Another issue is an emotional or aggressive tone. Raised voices, sarcasm, or visible frustration can trigger defensiveness and shut down productive conversation.

Managers also sometimes criticize the person instead of the behavior. Personal judgments damage confidence and harm professional relationships.

In many cases, feedback lacks a solution-oriented approach. Problems are pointed out, but no guidance is given on how to improve.

Effective feedback should be specific, calm, and respectful. It should focus on actions and outcomes rather than personal traits.

The most constructive feedback encourages dialogue, invites the employee’s perspective, and aims at finding solutions together. When done correctly, feedback becomes a powerful tool for building trust, accountability, and a culture of continuous improvement.

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